Suvarnabhumi Airport is located on a 3,200 ha site in the Samut Prakarn province of Thailand at Nong Ngu Hao (Nongnughao is translated as Cobra Swamp), 30km to the east of Bangkok. Road access to the new airport will be provided by a series of new highways connected to Bangkok's existing outer ring road. The main access road is an elevated 2 x 5 lane road that leads from the passenger terminal through the northern part of the site to the new Bangkok-Chonburi highway.

Airport Rail Link has 2 service routes:
SA City Link covers a distance of 28 kilometres. The line starts from Phyathai Station and makes stops at Rajprarop Station, Makkasan Station, Ramkhamhaeng Station, Hua Mark Station, Thab Chang Station, Lad Krabang Station before reaching Suvarnabhumi Station within 30 minutes.

SA ExpressSA Express runs directly from Makkasan Station to Suvarnabhumi Station without stops. A journey takes about 15 minutes (runs every 20 minutes), a distance of 25 kilometres.

To facilitate the journey, SA Express passengers can check-in and load baggage at the City Air Terminal (CAT) located at Makkasan Station.

New SA Express
New SA Express runs directly without stops from Phyathai Station to Suvarnabhumi Station within 18 minutes, a distance of 28 kilometres.(runs every hour starting from June 1st, 2011)

Ticket fees
- The SA City Link starts from 15 to 45 baht
- As for the Express Lines, a round-trip ticket costs 150 baht (expires 14 days after the first use) and a single ticket costs 90 baht (1 day ticket). The indicated fees apply for 6 months from June 1st to December 31st, 2011.

Bangkok Airport Shuttle Bus Service
Free shuttle bus service is provided for passengers and airport staff. Express route connects the main terminal directly to the transport center. Ordinary route connects to other airport facilities. For passenger convenience shuttle buses serving Suvarnabhumi airport are low-floor type.

Shuttle Bus Express Route Line:
1. Public Transport Center
2. Passenger Terminal on the 4th Floor, gates 5
3. Passenger Terminal on the 2nd Floor, gates 5

Shuttle Bus Local Line A:
1. Service can be utilized at the platform of Passenger Terminal on the 1st Floor, gates 3 and 8
2. Public Transport Center
3. Long-term car parking lot B,E
4. Long-term car parking lot A,C
5. BAFS Company
6. Opposite fire Station
7. TG Ground Service
8. TG Operation Center
9. TG Engineering
10. Control Post 3
11. Control Post 2
12. Passenger Terminal on the 1st Floor gate 1
13. Passenger Terminal on the 1st Floor gate 10
14. Passenger Terminal on the 2nd Floor gate 5
15. TG Catering
16. Airport Rescue & Fire Fighting Station

Shuttle Bus Local Line B:
Service can be utilized at the platform of Arrival Hall on the 2nd Floor, gate 5 (Exterior)
1. Public Transport Center
2. LSG Sky Chefs
3. Opposite fire Station
4. TG Operation Center
5. Novotel (front)
6. VIP Room
7. Free zone
8. Free zone exit
9. Intersection (Free zone)
10. TG Catering
11. Airport Rescue & Fire Fighting Station
12. Bangkok Airport Public Taxi Service

Shuttle Bus Local Line C:
Service can be utilized at the platform of Departure Hall on the 4th Floor, Gate 5 and at the platform of Arrival Hall on the 2nd Floor, Gate 5
1. Public Transport Center
2. Rachathewa Police Station
3. Engineer Center (AMF)
4. Disposal Station
5. Meteorological Facilities
6. Opposite Engineer Center (AMF)
7. Airport Operation Building
8. Long-term car parking lot F,E
9. Long-term car parking lot B,E
10. Long-term car parking lot A,C
11. LSG Sky Chefs

Shuttle Bus Local Line D:
1. Public Transport Center
2. LSG Sky Chefs
3. Opposite Fire Station
4. TG Operation Center
5. Airport Office (AOB)
6. Novotel Hotel
7. Aeronautical Radio of Thailand Co., Ltd
8. TG Catering
9. Airport Rescue & Fire Fighting Station

Public taxis can be found on Level 2 (Arrivals). Alternative is to take a shuttle bus (Express route) to the Transport Center taxi stand.

According to the accepted law, public taxis serving Bangkok's Suvarnabhumi airport must be less than 5 years old.

Public taxi drives must be certified by Airports of Thailand

Passenger’s drop off at Departures (level 4 - outer curb)

Passenger’s pick up at the taxi stand at Transport center.

Car Rental Service
To get a rental car contact "Car Rental" service counter:
• in the area near Domestic Arrival Hall
• near luggage conveyor belt No. 2
• near International Arrival Hall, between entrances 7 and 8

(Express Route) to the Transport Center to pick your rental car.

Car rental services at the Bangkok Suvarnabhumi Airport are provided by international and local operators.

Rental car drop-off is located at the Rental Center at the Transportation Center.

Airport Limousine (24 hours service) with various kinds of cars operates by Airports of Thailand Public Company Limited. Contact the Airport Limousine Service Counter on the 2nd Floor at Baggage Claims and Arrival Hall exits, channel A, B and C

Airport Limousines available are:
• Luxury Sedan BMW Series 7
• Luxury Sedan MERCEDES-BENZ, E-Class
• SPV LONDON CAB
• Sedan Toyota Camri/Nissan Teana
• Van Toyota Commuter/Nissan Urvan
• SUV Isuzu MU-7

Public Bus Service
Public bus service is provided from the Bus Terminal at the Transport Center. Take a shuttle bus (Express route) to the Transport Center

Public Bus Service to Bangkok and suburb
Bus Number 549 - Suvarnabhumi Airport - Minburi (24 hours):
Lardkrabang Pol.Station - Romklaw Rd. - Kasembundit Uni - Minburi

Bus Number 550 - Suvarnabhumi Airport - Happy Land (05.00-24.00):
On-nutch - Khet Prawes - On-nutch Intersection - Bangkapi Intersection - Happy Land

Bus Number 551 - Suvarnabhumi Airport - Victory Monument (Expressway, 05.00-22.00)
Motorway - Victory Monument

Bus Number 552 - Suvarnabhumi Airport - Klongtoey (5.00-22.00):
Bangna Trad Rd. - Chularat Hospt.1 - Ramkhamhaeng 2 - Central Bangna - Udomsuk - BTS Station (On-Nutch)

Bus Number 552A Suvarnabhumi Airport - Samuthprakarn (05.00-22.00):
Bangna Trad Rd. - Chularat hospt.1 - Ramkhamhaeng 2 - Central Bangna - Samrong - Samuthprakarn - Praeksa Garage

Bus Number 554 - Suvarnabhumi Airport - Rangsit (04.00-22.00):
Ramintra Rd. - Kaksi - Sapanmai - Entrance of Lamlukka - Krungthep Gate (Sapanmai)

Bus Number 555 - Suvarnabhumi Airport - Rangsit (3.30-22.00):
Rama 9 Expressway - Dindaeng - Toll Way - Jaelenk New Market- Donmuang - Future Ransit

Bus Number 556 - Suvarnabhumi Airport - South Bus Terminal (6.00-21.00):
Motorway - Express Way - Yomrat Intersection - Democracy Monument Sanamluang - Khawsarn Rd. - Pata Pinklaw - New South Bus Terminal

Bus Number 559 - Suvarnabhumi Airport - Rangsit (06.00-22.00)

Where to stay - All Thailand Hotels & Resorts
Thailand has world-class accommodation which is probably unsurpassed in terms of attentiveness, courteous service and affordability. Major tourism destinations such as Bangkok, Pattaya, Chiang Mai and Phuket and thriving commercial centres such as Hat Yai, Khon Kaen, Lampang and Nakhon Ratchasima offer modern first- class hotels with every conceivable convenience and international-standard convention facilities for groups numbering from 200 to 2,000 and upwards. Family-style hotels, bungalow complexes, guest houses, houseboats, hostels, motels, spartan but clean Chinese-style inns and hotels, and beach-side huts complete a range of accommodation costing anywhere from a few dollars daily to hundreds of dollar a night. Current listings of accommodation and rates are available from Tourism Authority of Thailand's local offices in Bangkok and other parts of Thailand:

Central: Kanchanaburi, Phra Nakhon Si Ayutthaya, Lopburi, Pattaya, Rayong, Cha-Am Nakhon Nayok, Trad
North: Chiang Mai, Chiang Rai, Phitsanulok, Tak
Northeast: Nakhon Ratchasima, Ubon Ratchathani, Khon Kaen, Nakhon Phanom, Ubon Thani
South: Hat Yai, Phuket, Surat Thani, Nakhon Si Thammarat, Narathivat

Airline Offices
Some so airlines maintain offices in Bangkok. A complete listing may be found in the English edition of the Bangkok Telephone Directory's Yellow Pages and in the net.

Tourist Information Services
Tourist information is available at the Tourism Authority of Thailand head office in Bangkok, local offices in 22 major cities (listed in the back cover of TAT brochure) and the TAT information counter in Bangkok Airport and at every airport where there is a TAT local office. They provide maps, brochures and useful information on tours, shopping, dining and accommodation. TAT information head office in Bangkok is open five days a week (Mon-Fri) from 8.00 AM. - 5.00 PM. TAT hotline phone number: 1672, operation hours: 8 A.M - 8 P.M, 7 days a week. Calls made in Bangkok, Samut Prakarn, Nonthaburi and Pathumthani are charged fixed 3 baht (local SIM-card).

Railway Tickets Reservations
Tickets (for all classes) can be bought 60 days in advance at the main railway stations and at "Advance Booking Office" located inside Bangkok railway station (Hualamphung), open from 7:00 am to 4:00 pm, every day.

Telephone: 02 223 7010, 02 223 7020, 02 225 0300 external 5100-5102
It is advisable to check timetables prior to departure at the station.

Business Hours
Most commercial concerns in Bangkok operate on a five-day week basis. Government offices are generally open between 8.30 AM and 4.30 PM with a noon to 1.00 PM lunch break, Monday through Friday, except on public holidays. Private businesses maintain much the same hours perhaps 9.00 AM to 5.00 PM, with certain exceptions. Many stores open 12 hours a day, seven days a week. Stores like “7-eleven” and “Family Mart” are open 24/7.

Business Centres
Certain major hotels provide fully equipped business centres for visiting executives. Services customarily include secretarial work, typing, photo- copying and fax facilities, conference rooms and reference libraries.

Car Hire
For car hire in Thailand you are supposed to have international driving license and passport.Visitors are advised to shop around since most companies offer different conditions. Self-drive and chauffeur-driven automobiles are widely available. International car hire companies with good and stable reputation are such companies as Avis, Budget and Hertz.

Church Services
Christian churches are found in Bangkok as well as in Pattaya, Phuket and Samui islands. Services are mostly in Thai, with certain services in Russian, English, French and German. Local English-language newspapers provide comprehensive listings of services in Bangkok.

Clothing
Light, loose cotton clothing is best. Nylon should be avoided. Sweaters are needed during Cool Season evenings or if visiting mountainous areas and remote national parks. Jackets and ties are required in certain restaurants and night-clubs.

Electricity
The electric current is 220 Volt AC (50 cycles) throughout the country. There are many plugs and sockets in use. Travellers with shavers, tape recorders and other appliances should carry a plug-adapter kit. The better hotels have 110 Volt transformers.

Newspaper and Magazines
Thailand's English-language newspapers, the Nation, the Bangkok Post and Thailand Times keep readers abreast of local and international events. Major English language magazines and newspapers such as International Herald Tribune, Wall Street Journal, Newsweek, Time and AsiaWeek are readily available at hotel newsagents, supermarkets, department stores and leading bookstores.

Embassies, Consulates, Diplomatic Missions
Some so countries maintain embassies, consulates or legations in Bangkok. Most are concentrated around the Sukhumwit, Phloenchit, Witthayu and Sathon Road areas. A complete list of such missions is featured in the Yellow Pages of the English edition of the Bangkok Telephone Directory and in the Net.

Etiquette
Polite behavior is welcomed everywhere, and what is considered polite in other countries is probably considered polite in Thailand, too. However, there and a few cultural pitfalls, mainly social and religious taboos, the breaking of which can cause offence : For example, Thais revere their royal family. Even social malcontents who ignore legal and community standards refuse to tolerate a faintly implied slight on the Thai monarchy. Outward expressions of anger are regarded as crude and boorish. The visitor who remains calm and smiles appreciatively will find all sorts of doors open to him. Visitors should dress neatly in all religious shrines. They should never go shirtless, or in shorts, hot pants or other unsuitable attire.

Shoes should be removed when entering private Thai homes; chapels where Buddhist images are kept; and any of the Islamic community's mosques. Each Buddha image, large or small, ruined or not, is regarded as being a sacred object. Never climb onto one to take a photograph or do anything that might show lack of respect. Public displays of affection between men and women are frowned upon. Westernized Thai couples may hold hands but that's as far as it goes in polite society. It is considered rude to point your foot at a person or object. Thais regard the head as the highest part of the body, both literally and figuratively. Therefore, they do not appreciate anyone patting them there, even as a friendly gesture.

Tourist Police
In 1982, the Tourist Police was set up to coordinate with the Tourism Authority of Thailand in providing safety for tourists. Its responsibilities are receiving and acknowledging claims and complaints; to conduct investigations and acting as co-ordinator of tourist security protection.

Tourist police is stationed in major tourist areas such as the Grand Palace, Phatphong and Lumphini Park. Bi-lingual Tourist Police are attached to Tourism Authority of Thailand offices in Bangkok, Phra Nakhon Si Ayutthaya, Pattaya, Kanchanaburi, Nakhon Ratchasima, Ubon Thani, Khon Kaen, Chiang Mai, Chiang Rai, Mae Hong Son, Phitsanulok, Nakhon Sawan, Surat Thani, Phuket and Songkhla to provide speedy assistance to visitors.

Thailand Tourist Police hotline tel: 1155

In case of emergency, contact the Tourist Police Offices:
Bangkok
26/56 TPI Tower Bldg. 23 fl. Chantadmai Rd.
Tungmahamek Sathorn,
Bangkok 10120
Tel. 678-6800-9 Fax. 678-6829

Section 6, Sub-Division 2, (Don Muang)
Don Muang International Airport
Vipawadee Rangsit Rd.,
Don Muang, Bangkok
Tel. 02-5351641

Ayuthaya
108 Sri Sanphet Rd., Tambon Pratoochai
Pranakorn Sriayuttaya District
Pranakorn Sriayuttaya Province 13000
Tel. (035) 242352 Fax. (035) 241446

Chonburi (Pattaya)
370/15-16 Pattaya sai 2 Rd., Moo 10 (Pattaya)
Tambon Nong Prue, Bang Lamung District
Cholburi 20260
Tel. (038) 429371, 425937 Fax. (038) 410044

Kanchanaburi
Tourism Authority of Thailand office (Kanchanaburi)
Sangchootoe Rd., Muang district
Kanchanaburi 71000
Tel. (034) 512795 Fax. (034) 511200, 512668

Petchburi
Tourism Authority of Thailand office (Cha-am)
Petchkasem Rd., Cha-am District, Petchburi 76120
Tel. (032) 471005-6, Fax. (032) 471502

Nakorn Ratchasima
1137/8 Mukmontree Rd
Muang District, Nakhonratchasima 30000
Tel. (044) 213333-4 Fax. (044) 213334

Ubon Ratchathani
151 Srinarong Rd.,
Tambon Nai muang Muang District
Ubonratchathani 34000
Tel. (045) 245505, 244941 fax. (045) 244941

Khon Kaen
15/5 Prachasamosorn Rd.
Muang District
Khonkaen 40000
Tel. (043) 236937-8 Fax. (043) 244497

Chiang Mai
105/1 Chiangmai-Lamphoon Rd.,
Tambon Watkate, Muang District
Chiang Mai 50000
Tel.(053) 248974, 248130 Fax. (053)248974

Chiang Rai
Tourism Authority of Thailand office (Chiangrai)
448/16 Singhaklai, Tamboon Nai Muang
Muang District
Chiangrai 57000
Tel. (053) 717776 Fax. (053) 717779

Mae Hong Son
1 Rajthammapithak Rd. Muang District
Mae Hong Son 58000
Tel. (053) 611812 Fax. (053) 611813

Pitsanuloke
55/47 Srithammatraipidhok Rd.
Tambon Nai Muang
Muang District
Pitsanuloke 65000
Tel. (055) 245358 , 251179 fax, (055) 245357

Nakorn Sawan
605/379 Nakornsawan-Pitsanuloke Rd.
Tambon Nakornsawantok
Nakorn Sawan 60000
Tel. (056) 227175 Fax. (056) 227175

Mae Sot
738/1 Intarakeeree Rd
Mae Sot District, Tak
Tel.(055) 532960

Surat Thani
52/6-7 Taweerajpakdee Rd.,
Tambon Angthong Ko Samui District
Surat Thani 84140
Tel. (077) 421281 Fax. (077) 421360

Phuket
5/39-40 S.T.Plaza Hotel, Sakdidej Rd,
Tambon Talad Nua. Muang District
Phuket 83000
Tel. (076)219878 Fax. (076) 219877

Hat Yai
1/8 Sripuwanart Rd,
Tambon Hatyai
Songkhla 90110
Tel. (074) 246733, Fax (074) 245936.

Travel Insurance
As when traveling anywhere in the world a good travel insurance policy is a very wise idea. Please carry the insurance policies and contact numbers of your insurance company's office with you.
Ambulance hotline in Thailand: 191

Medical Services
All tourism destinations and provincial capitals have hospitals and clinics staffed by well-trained doctors and nurses. In case of emergencies, ambulances can be summoned from any private hospital.

Tips
Giving tips (10-20 baht) is normal practice in Thailand, except taxi, where you pay according to the meter or agree on a price beforehand, and in tuk-tuk - 3-wheel motorcycle-taxi, where you agree on a price beforehand so no tip is expected. It is not necessary to give tips to doormen. It is customary to give tips to porters and hotel personnel who have given good personal service. A 10% tip is appreciated in restaurants, particularly where there is no compulsory service charge.

Radio and Television
AM radio is mostly commercial - there are nearly 200 stations nationwide which appeal to popular taste. FM radio offers popular music, classical music, jazz, English-language news broadcasts and the original soundtracks of certain imported film shows shown on local television's five channels. Leading hotels have color televisions in each room, offering video features, satellite and / or cable television or tourism-related English-language programs.

The temporary import of vehicles

For the temporary import of vehicles the following documents should be submitted:
• Temporary import declaration with 5 copies of it
• Certificate of the vehicle registration
• Passport/ID-card;
• Vehicle registration or, in the case of a borrowed vehicle, authorization documents from the owner are required.
• Application on temporary import of the vehicle;
• Other necessary documents.

Valid International Driving License and passport or equivalent documents are required.

Cash guarantee or bank guarantee or self- guarantee is required. If vehicle is brought in through Bangkok or Klong Toey Port, cash guarantee or bank guarantee is essential. If entry is via land across the southern border then it is acceptable to guarantee oneself by completing the customs form, giving necessary details to the customs officer and signing the record.

Permission is granted for a 6 month period from the date of entry. In the case of having emergency situations such as traffic accident, engine failure etc., permission can be prolonged for 8 months period from the date of entry but not longer.

Procedure
Contact the customs office at the relevant border.

Customs officer will complete an additional incoming form and at the same time check documents as they were mentioned above and you should also fix the self-guarantee.

In the case of cash or bank guarantee, the customs officer will evaluate the price of the vehicle according to its condition plus 20%.

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